When everyone sees something odd — and nobody reacts. This article is part of a series exploring physical security not through devices and procedures, but through human behaviour — informed by cross-regional experience from Europe and Asia. “Surely someone else checked him.” When many people are present, responsibility dissolves. “Security will handle it.” “Reception must have checked.” “He looks confident — he must belong here.” The paradox? Crowded spaces are often easier t

Authors: Katarzyna Kałużny, Global Leader in Operations & Enabling Functions, Executive MBA Capt. Ajesh Sharma, Global Security Strategist & Leader, Founder of Helix Security Advisors Tailgating. Holding doors. Smiling strangers.And how social norms override policy almost instantly. Introduction Modern organizations take pride in being polite, open, and trusting.. We design workplaces to reduce friction. We encourage friendliness. We avoid confrontation. A